Return Policy

What is your return policy? 

• All products must be returned within 14 days since the order was received.

• All products must be returned in their original condition.

• All returns must include the original packaging.

How do I return my order?

• To initiate a return, please contact us at info.blncstudio@gmail.com

• The customer is responsible for the cost of return shipping, including any customs or handling fees. We recommend using a tracked shipping service, as you—as the sender—are responsible for ensuring the package reaches us.

• Once we have received and approved your return, we will initiate the refund. Refunds are issued to the original method of payment and may take up to 10 business days, depending on your bank or payment provider.